FREQUENTLY ASKED QUESTIONS
+ What is Jevo?
Jevo is the world's first (and only) automated gelatin shot machine. It takes the pain out of making gelatin shots and reduces what used to be a four hour process down to minutes. And because it takes so little time to make Jevo shots, it's nearly impossible to run out.
Not only does Jevo save you a ton of time, it also offers quality, speed of service and liquor cost control for your beverage program to stand apart and seriously grow incremental sales.
+ How does it work?
It’s easy! Simply put in one of our 11 proprietary flavor pods, choose a liquor, and hit Go. In just minutes, you'll have 20 Jevo shots. There is no need for mixing or measuring, and no messy process. And after each batch of shots, Jevo cleans itself. It does all the work so you don't have to.
Jevo includes a feature called Craft Shots, which gives you the ability to add mixers and create edible cocktails that are authentic to your bar.
+ What are the dimension and weight?
The unit is 19” W x 21” D x 20” H and similar in size to other backbar machines currently in the market (i.e. shot chilling machines). It weighs 80 lbs.
+ How do I clean it?
Jevo has two automatic self-cleaning cycles, so hands-on maintenance is at a minimum.
- Quick Clean: Jevo automatically cleans itself after every batch to preserve shot quality between flavor changes.
- Deep Clean: On days that Jevo has been used, it automatically initiates a deep clean at the same user-selected time every night.
We recommend performing an Assisted Clean once a week, which involves briefly soaking five easily accessible parts in a warm cleaning solution that we provide. It's super simple and super fast.
+ Does Jevo supply the mix for the gelatin shots?
Yes, the mix is in each pod. Each flavor pod contains the right amount of gelatin mix to make 20 consistently made shots.
+ What flavors are available?
We have 11 delicious varieties of Jevo flavor pods:
- Birthday Cake
- Lemon Burst
- Margarita Limeville
- Orange Blossom
- Peachy Keen
- Piña Colada
- Strawberry Lemonade
- Watermelon Wave
- Wild Cherry
- Plain Jane, the "un-flavor pod" that preserves the preserves the flavor from the spirit and any mixers you add. This lets you create super authentic-tasting edible cocktails with virtually any spirit.
Each Jevo arrives with a full-color recipe book containing 44 simple recipes and tips for creating your own edible cocktails that are delicious, exciting, and authentic to your bar.
+ How many pods are in a case?
Each case holds 30 flavor pods and 30 packs of shot cups. Exact dimensions of the case are 18 x 17.5 x 6 inches. Each case can make 600 shots.
+ How do Jevo shots taste?
Great! Our flavors elevate the taste and experience for everyone involved: consumers, our clients and our brand partners. Jevo's precise pour technology ensures that every shot is consistent. In standard mode, Jevo adds exactly half an ounce of spirit to each shot.
Our Craft Shots setting infuses each shot with a full ounce of whatever you pour in. This now means you can add mixers without sacrificing alcohol content and create edible cocktails that are authentic to your bar.
+ What about serving cups?
20 patented easy-to-squeeze serving cups are included with each flavor pod at no additional cost, so you'll have everything you need to make shots. Our cups are made out of recyclable plastic.
+ How many gelatin shots can Jevo make?
Jevo makes 20 gelatin shots per batch in just minutes with no need for standby time in between batches. After a quick clean, Jevo is ready to go again.
+ How much do Jevo shots cost?
The national average is $3 per gelatin shot, but there are a lot of variables that can influence the price, including the local market and spirit used to make the shots. Promotional pricing encourages volume sales, so it's not uncommon to see promotions offering multiple Jevo shots for a discounted price. Jevo shots are estimated to generate an average 80% profit margin. We recommend viewing our ROI calculator to understand how your shot price impacts your net annual profit.
+ How do I serve Jevo shots?
Lots of ways!
The Jevo shot tray is designed with the operator's time in mind. With our patented tray system, Jevo shots can be served right out of the tray they were made in, or they can be sold individually at the bar.
Our eye-catching illuminated LED serving tray that holds 20 Jevo shots and can be carried around your location to boost sales.
The trays come with a lid and stack nicely for a tiny 10.5" x 10.5" footprint. Now, fridge space is no longer an issue. We also have recyclable plastic shot cup lids available, which are perfect for outdoor locations such as pools, cabanas, and music venues.
+ How long are gelatin shots good for?
For an optimal experience, gelatin shots are intended to be consumed within three days. For the best customer experience, we recommend serving them as fresh as possible and keeping them covered and well chilled.
+ Are Jevo shots gluten free?
Yes. Jevo flavor pod blends do not contain any wheat gluten.
+ What types of liquor can I put into the machine?
Nearly any liquor can be used with Jevo, creating unlimited flavor combinations. Of course, we can't test every liquor on the planet. So, be conscious of cream-based, gold flake or any other liquor that has a high viscocity or other elements that could potentially clog Jevo's system.
+ Where does the water come from?
Jevo is hard plumbed, similar to a coffee maker. We will send out our installer to get you all set up!
+ Are the flavor pods and serving cups recyclable?
Yes. Unlike many of the other pod systems in the market, Jevo serving cups and flavor pods are made from polypropylene and are recyclable. We are super excited about that.
+ Can I buy Jevo for my home?
Jevo Home is currently in development. For more information and to sign up for updates, please visit www.jevohome.com.
+ What happens if something breaks? Is there a warranty?
We hope that never happens, but if it does we have your covered. Jevo has a built-in set of features that proactively monitors the machine and alerts us of any performance issues, allowing us to react quickly and minimize any potential down-time. Jevo comes with a 1-year comprehensive warranty on parts and labor for defective components.
+ Where do you recommend I place my Jevo unit?
Jevo is intended to be placed on your backbar near the point of sale. To get the most out of your Jevo unit, ensure it is easily accessible by the bartender and the front advertising screen has the highest visibility for patrons for the greatest sales impact.
+ Is Jevo available for lease or purchase?
Jevo is available for purchase. With Jevo's incremental revenue model, most of our customers achieve ROI within about 60 days. See our ROI calculator to determine how quickly your Jevo will pay for itself.
Jevo is the only product of its kind, so we're not surprised you have questions. If you don't see the answer to your question above, feel free to email us at firstname.lastname@example.org or call 888-491-3772.